At our PHM Welfare Department, we are one stop centre for our all dialysis patient to get physical, emotional, psychological, social and financial well being. We have subdivided our Welfare Department into 2 segments, "Welfare Subsidy" and "Welfare Government & Corporate" in order to serve our patient effectively and efficiently.

With 16 centres nationwide and more than 812 patients, the PHM Welfare Department determines the applicant qualities for a place. This process is done by our staff and helped by our welfare volunteers workers.

The dialysis patient requires to fill in Patient Registration Form and submit all the necessary documents which will be passed to the welfare volunteers to the screening process.

Function Of Welfare

• Assist in applying financial assistance for the poor and needy dialysis patients that can’t cope with the high cost of dialysis treatment fees.
• Patients Registration
• Financial Counseling - Direct communication orally (interview) with patient or patient’s next of kin or whoever accompany’s the patient.
• Home visit screenings to check on their social and financial background. Investigate, process information and documents submitted by patients and apply on behalf of patients in need of financial assistance.
• Assist patients to identify which source of financial assistance that they are eligible to apply. Direct and guide, as well as helping the patients with the necessary paperwork for such applications.
• Liaison with the relevant departments for the issuance of the “guarantee letter" for payment.
• In the event approval of a patient’s application is rejected by any department, we will appeal to the related department if there are justifiable grounds.